Junior Credit Controller Job at Rentokil Initial in Naas, Kildare

Position: Junior Credit Controller Location: Naas, Kildare Contract: Full Time, Permanent, 37.5 Hours Per Week. Salary: Base €34,485, Per Annum, paid monthly Rentokil initial is an established global blue chip organisation, operating in nearly 70 countries for over 90 years. We have a number of businesses within the Ireland, including Rentokil Pest Control, Initial Washrooms, Initial Medical and Ambius, all our divisions provide our customers with expert services in a host of different specialisms. We are a global leader in Pest Control and one of the leading companies that provide expert Washroom Hygiene, Vending and Floor mat solutions. At Rentokil Initial we make business decisions based on the views of our colleagues. We currently have a great opportunity for a fixed term Credit Controller to be part of our Finance team within our head office based in Naas.

• Debt collection by telephone and email – typically making 50 to 70 calls per day.
• Maintain own set of accounts and ensure collection activity is in line with the current process.
• Convert customer to payment by direct debit and ensure accurate collection activity is maintained at all times.
• Database Management.
• Achieve monthly cash collection targets and maintain high quality and consistent working standards on a monthly basis.
• Ensure all processes are adhered to and make suggestions where improvements are needed.
• Ensuring constant improvement against customer satisfaction measures and internal operational measures with regard to the customer’s issues.
• Assist to resolve customer related issues and complaints, including all customer communications.
• Manage a high-level workload and pick up any ad-hoc projects to support the department.
• Assisting to develop and disseminating appropriate debt information, ensuring outstanding customer queries are thoroughly investigated and escalated through the Credit Control function.
• Assisting in the production of reports.

• Previous exposure working in credit control and in a finance environment, numerate, with the ability to understand, interpret and communicate complex accounts and financial reports.
• Proven track record to work without being supervised, the ability to manage issues in a timely manner without escalating to team leader unless needed.
• Previous exposure working within collections.
• Ability to maintain a high level of accuracy whilst meeting deadlines.

• A competitive basic salary.
• Monthly bonus.
• 20 days’ annual leave (pro-rata).
• Learning and progression opportunities.