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Company Murray Recruitment
in Worth
21.04.2024 Updated on: 22.04.2024
Due to internal promotion, Murray Recruitment is recruiting for native German speaking Customer Service Administrator for a permanent position based in Lanarkshire.Working as part of a team you will be responsible for with providing customers with a 5-star customer service experience dealing with enquiries, processing orders and dealing with customers orders from enquiry to delivery.Responsibilities:Dealing with incoming enquiries via a range of channels including inbound calls, emails, live chat & web.Communicate with customers about their orders, including any delays in delivery, late delivery time frame, return of goods and/or faulty products etc.Process orders/ quotes via telephone, email, web, live chat & online portals, and respond within same working day.Handle any product & technic...
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