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  • Company Cpl Solutions Ltd in Dublin
    13.10.2020 Updated on: 14.10.2020

    With 2.26 billion active users each month, it is essential that an expert team of content reviewers are in place to skillfully manage mass amounts of uploaded material daily.Main Duties: - Assist client’s community and help resolve inquires; - Investigate and resolve issues reported on client’s platform; - Spot and scope scalable solutions to improve support of community of users; - Enforce client’s Terms of Use by monitoring reports of abuse; - Identify inefficiencies in workflows and suggest solutions; - Escalate issues outside company policy to global team.Essential Competencies: - Strong personal resilience with the ability to operate in a pressured and fast paced environment. - High adaptability and positive approach to challenges. - Ability to make decisions and to solve problems, ef...

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